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Privacy Policy

Athena Horizons Limited:
Incorporation number 06955588.  
VAT Number GB220559037


We would like to thank you for visiting our website. We know many visitors have questions regarding the privacy of their interactions with Athena Horizons. We hope this privacy policy and GPDR statement will answer any questions you may have, but if it does not, please feel free to contact us on the email address shown below.

bob@athena-horizons.co.uk

The Contents of this statement are organised as follows:


GPDR / Privacy Statement
The processing of personal data is governed by the General Data ProtectionRegulation 2016/679 (the “GDPR”). Custom Creative Ltd and any of our chosen outsourced third-party service providers who are involved in the processing and control of your information, are referred to in this privacy statement as ‘we’.


How did we come by your personal information and why?
We have researched and collected your ‘Corporate Subscriber’ data for marketing purposes. We are trying to promote our goods and services to your business or place of work. Some of your data may have been collected directly from you or a colleague but is more likely from a publicly available resource like the internet. Having identified your business as one we want to engage with and offer our products and services to we may have used a number of resources to collect ‘employee contact details’ (Referred to as ‘Corporate Subscribers’), ie. while researching our target audience, we may have collected your first and last names from one resource and another piece of data from another resource.We never collect and store any information which is not necessary for its intended use. While acquiring this data we are looking for the appropriate jobroles/functions within organisations we wish to communicate and engage with and whose responsibility it might be to procure our products and services.


Corporate Subscribers
The rules on processing ‘corporate subscriber’ data (Employees of Companies) are different than those of ‘individuals’. We can consider ‘Legitimate Interest’ as a legal basis for processing as we have done here and are not forced to rely on‘consent’ as a legal basis for processing. This does not in any way undermine your ‘right to object to future processing’ and indeed access and control or delete all the information we have stored for you. You can see more about our privacy statement further on in this statement, under Privacy Statement.


How do we process your data?
We may contact you via email or telephone to discuss potential work-related opportunities, but only in connection with work related matters and never personal matters. We do not hold or store any information which could identify you outside your place of work. We may store your first and last name as well as your job role and email address. We do not share this information with anybody outside the service providers contracted to assist us with this processing. We take steps to ensure that all our chosen 3rd party service providers are also compliant with the general data protection regulation 2016/679.


How Long will we keep your information?
If we have an ongoing engagement between our organisations then we may store this information for as long as we need to communicate with you effectively. Should we fail to engage or engagement ceases for whatever reason then it is our policy to review your information after 12 months to consider extending the time period for a further 12 months or deleting your data. As part of our commitment to ‘data transparency’ and accountability and in compliance with the general data protection regulation, access and management of the information we hold for you has been made simple for you to control using the email link below. We have processed your ‘Corporate Subscriber’ information based on our legitimate interest, for business to business marketing purposes. You have been processed regarding work related matters and not a personal matter. Our legitimate interest does not in any way undermine your right to access, object to future processing, and portability or the removal of the data we are storing. Please use the eto obtain the data we hold and you can adjust any part of it.


Privacy Statement
Online Privacy/ Marketing Contacts and Privacy/ License Activation and/or License Registration and Privacy Information Collected from Online Visitors

In general, you can visit the Athena Horizons website without telling us who you are or revealing any personal information about yourself, such as your name, phone number, postal or email address. Our web server collects IP addresses to obtain certain aggregate information concerning the use of our website. An IP address is a number that is automatically assigned to your computer whenever you’re surfing the web. We do not link IP addresses to any personally identifiable information. Therefore you can remain anonymous when you visit our website. Our web servers also collect information such as number of visits, average time spent on the site, pages viewed, etc., but this information is not traceable back to an individual user. Athena Horizons uses this information to analyse how people use our site and generate ideas on how the site might be improved. Some of our web pages utilise “cookies” so that we can better serve you with tailored information when you return to our site. Cookies are identifiers that a web site can send to your browser to keep on your computer to facilitate your next visit to our site. It may do such things as store the fact that you have registered for a seminar so that the next time you visit the site we recognise that you are a registrant. You can, if you wish, set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. Occasionally you may be asked to give us more specific information about yourself, such as when you download software, register for a seminar or other event, respond to a survey, or enter a contest from our website. Supplying such information to us is optional, but you may be unable to complete certain transactions without giving such information.


Entities collecting personal information
In general, you can visit the Athena Horizons website without telling us who you are or revealing any personal information about yourself, such as your name, phone number, postal or email address. Our web server collects IP addresses to obtain certain aggregate information concerning the use of our website. An IP address is a number that is automatically assigned to your computer whenever you’re surfing the web. We do not link IP addresses to any personally identifiable information. Therefore you can remain anonymous when you visit our website. Our web servers also collect information such as number of visits, average time spent on the site, pages viewed, etc., but this information is not traceable back to an individual user. Athena Horizons uses this information to analyse how people use our site and generate ideas on how the site might be improved. Some of our web pages utilise “cookies” so that we can better serve you with tailored information when you return to our site. Cookies are identifiers that a web site can send to your browser to keep on your computer to facilitate your next visit to our site. It may do such things as store the fact that you have registered for a seminar so that the next time you visit the site we recognise that you are a registrant. You can, if you wish, set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. Occasionally you may be asked to give us more specific information about yourself, such as when you download software, register for a seminar or other event, respond to a survey, or enter a contest from our website. Supplying such information to us is optional, but you may be unable to complete certain transactions without giving such information.


Information Collected via Marketing Activities
Athena Horizons Limited conducts many different marketing activities by which it may collect your personal information. For example, we collect contact information at trade shows, we invite the public to download free software from our website in return for providing us contact information, we run contests for which participants provide basic information on registration, and we obtain addresses from publications that target the industries from which we hope to attract customers.


Information Collected via License Activation and/or License Registration
At the time customers register to download or collect information from the Athena Horizons web site we collect information such as Company name, shipping address, contact name, contact email address, telephone number, title, role, products designed, primary CAD product in use and industry sector. Athena Horizons requests this information because it believes it is important to understand who its customers are and how to contact them with relevant product information.


The Use of Personal Information
Athena Horizons may use the personal information you provide us for a variety of purposes, including registration, authentication, and marketing. We may use the information to inform you of special offers, contests, upgrades, and other products and services that may be of interest to you. When you are a customer of Athena Horizons products or services, we may use your personal information to contact you for a wide array of customer relation/customer service purposes, such as to inquire whether you intend to renew subscription service agreements or other contracts with Athena Horizons or to request that you respond to a survey concerning our products and services or to address a question regarding an order.


Unless we inform you otherwise at the point at which we collect your information, we will not provide your personal contact information directly to a third party not otherwise described herein. If you do not wish to receive information about additional Athena Horizons products or services or those of its partners and other companies, please let us know (contact information below) and we will respect your wishes. Emails we distribute describing offers we think may be of interest to you also contain instructions as to how you can opt-out of future emails.


Athena Horizons stores the personal data of web site visitors and customers indefinitely and may maintain and process such information directly or indirectly in one or more databases in the United Kingdom and elsewhere. We may hire other companies to provide services on our behalf that may involve the storage and use of your personal information, such as for delivering mailings or emails. Any such company or third party is required to maintain the confidentiality of that information and is prohibited from using that information for any purpose other than as authorised by us. If you provide personal information to Athena Horizons, you agree and consent to the storage and usage of this information anywhere that Athena Horizons and its affiliates maintain offices (around the world), for a variety of purposes, including those described above. Athena Horizons may also disclose such personal information if required by law or if Athena Horizons believes in good faith that such disclosure is reasonably necessary to comply with legal process (for example, a warrant or subpoena or other court order) or protect the rights, property or personal safety of Athena Horizons, our customers or the public.


Web Site Analysis
Athena Horizons uses the services of a third party vendor to help us measure and analyse the effectiveness of our web pages and how visitors use http://www.athena-horizons.co.uk/. To do this, we may use web beacons and cookies provided by this third party vendor. The type of information we collect includes the pages visited and navigation patterns, which helps us learn how visitors use our site, what information is of most interest to our customers and to visitors to our web site. Although the third party vendor logs the information coming from our site on our behalf, Athena Horizons controls how that data may and may not be used. If you do not want to assist Athena Horizons in improving our web site, products, services, offers and marketing strategy, you can mail us at sales@athena-horizons.co.uk.


Changes to this Policy
Athena Horizons may change this policy from time to time. Any changes will be posted to this site, so we encourage you to review our privacy policy from time to time.


Purchasing Items or Services from the Athena Horizons Site
If you wish to purchase items (including software, books, or branded marketing merchandise) or services (e.g., certification training) from the site, we require your personal information such as your full name, billing address, telephone number, email address, and credit card number/expiration date. Collection and processing of information related to this purchase activity may be conducted by a third party fulfilment house that is obligated to maintain the confidentiality of the information. In certain circumstances, a third party is acting as a reseller of the items and is independently responsible for protecting your information. Please read carefully such vendors’ Privacy Policies before providing your personal data. Athena Horizons may access personal information collected by the third party vendor in order to better understand the products of interest to its customers. Athena Horizons may use this information to notify you of other products or services it believes may be of interest to you. Athena Horizons works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We may also store information regarding your purchase (not credit card information but information as to what you ordered and whether and when it was fulfilled and your contact information) in order to answers questions and resolve issues that may arise later. At the time the order is placed we may ask you to “opt in” for further contact regarding such things as sales and special offers and we may contact you following that “opt in” permission. If you do not opt in we will not contact you regarding other offers, but please be aware that if you have given us your personal information pursuant to other Athena Horizons marketing activities, we may need to contact you.


Technical Support and Privacy Information Collected in Connection with Technical Support
Generally, Athena Horizons technical support can obtain customer contact information via the serial number and registration data it maintains in its customer database. Athena Horizons may use this contact information to respond to support inquiries and/or to request additional information from the customer. Occasionally Athena Horizons must obtain files and/or model information to assist it in diagnosing their technical support issues. Athena Horizons may share model and file information provided by a customer with a licensor of technology that is included in BuildSoft/IronCAD/TimberTech products if  BuildSoft/IronCAD/TimberTech considers that appropriate to assist it in diagnosing or resolving a customer problem. All of such licensors are also contractually obligated to protect the confidentiality of customer models and files. Some third party software that interoperates with the  BuildSoft/IronCAD/TimberTech products, such as Microsoft’s Windows XP® operating system software, may request data from your system in order to assist it in diagnosing issues. You will be informed of the need for this information and may choose whether to provide it to the third party. The third party will be responsible for any privacy issues related to the information you provide it.


Trademarks and Copyrights
The following are trademarks of Athena Horizons :  Athena Horizons
This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Athena Horizons Limited Incorporation number 06955588.


General Information
Information on this website may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Athena Horizons may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.
Athena Horizons does not want to receive confidential or proprietary information from you through our website. Please note that any information or material sent to Athena Horizons through this means will be deemed NOT to be confidential. By sending Athena Horizons any information or material through the website, you grant Athena Horizons an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that and Athena Horizons is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.
However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law.


Business relationships
Athena Horizons makes no representations whatsoever about any other website which you may access through this one. When you access a non- Athena Horizons Website, please understand that it is independent from Athena Horizons, and that Athena Horizons has no control over the content on that website. In addition, a link to a non- Athena Horizons website does not mean that Athena Horizons endorses or accepts any responsibility for the content, or the use, of such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.


Trademarks and Copyrights
IN NO EVENT WILL Athena Horizons Limited BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ON ANY OTHER HYPER LINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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